Terms of service
Astracolour Photographic Services Ltd, a company incorporated in England and Wales with registered number 12411723 whose registered office is 35 The Quadrangle, Findon, West Sussex BN14 0RB
Netlife (“Service” or “System”), is an Internet based photographic sales system. The Internet web site provides access to Astracolour, and laid out below are the terms and conditions of use for the Service. The web site may only be used in accordance with these terms.
The terms laid out below govern the relationship between you as a user (“you or user”) and Netlife / Astracolour Photographic Services. The web site, and the services provided through the web site, can only be used if you agree to these terms.
1. General Terms
1.0 Purchase Terms
These purchase terms (“Purchase Terms”) comprise a binding contract between you as a user of the Netlife Service and Astracolour Photographic Services for the purchase of photographic prints (“Prints”) made from digital files supplied by participating photographers.
1.1 Legal Document
Please read these Purchase Terms carefully because they form a legal document. By ticking “I agree to the terms and conditions” box you agree to be bound with Astracolour by these Purchase Terms. If you do not wish to accept these Purchase Terms, you should not submit an order.
1.2 Local Law
Those who choose to access this Service from any location outside the UK are solely responsible for compliance with Local Law if, and to the extent that, it is applicable. In this case, you agree that, by you agreeing to these Purchase Terms with Astracolour Photographic Services, you waive any consumer rights you have which are capable of being waived under your Local Law and that these Purchase Terms are the only terms and conditions that apply between you and Astracolour Photographic Services in respect of your use of the Service and the supply by Astracolour Photographic Services of your Prints.
2. Purchase Terms
2.0 Display
By the display and description of this Service, Astracolour Photographic Services does not necessarily agree to process your order and supply your Prints at the prices specified.
2.1 Binding Contract
These Purchase Terms will not form a binding contract between you and Astracolour Photographic Services for the purchase and supply of the Prints, until the following conditions have been met:
a. You have ticked “I accept the Terms and Conditions” box on checkout and have submitted an offer to buy certain Prints (‘Order’) using the order facility provided; and
b. Astracolour Photographic Services notifies you by e-mail that your Order for Prints has been accepted and Astracolour Photographic Services agrees to supply the Prints to you, provided that you have supplied Astracolour Photographic Services with an e-mail address for the reply. If you fill in the e-mail field when you make an order, you will receive a confirmation by e-mail.
2.2 Loss or Damage
Astracolour Photographic Services will not be responsible for any consequential loss or damage, howsoever arising, as a result of a failure, refusal or inability by Astracolour Photographic Services to fulfil an Order.
3. Price and Specification of Prints
3.1 Prices and Taxes
All prices quoted include United Kingdom Value Added Tax (“VAT”), at the applicable rate from time to time. There is a separate VAT inclusive postage and packaging charge and this is listed with the price and specification of Prints. The total cost is the “Purchase Price”. Astracolour Photographic Services shall not be liable for any other sales taxes, customs or import duties or other taxes, which may be imposed on you by any relevant taxing authority. You are responsible for any such taxes.
3.2 Tax Free
If by nature of where you live you are able to purchase prints free of tax, or are able to reclaim tax, you must contact Astracolour Photographic Services before you make your purchase. Once an order has been placed, and payment made, Astracolour Photographic Services cannot enter into any correspondence or dialogue regarding tax issues.
3.3 Change
All Purchase Prices and specifications of Prints are subject to change without notice, except where Astracolour Photographic Services has accepted your Order and agreed to deliver the Prints to you in accordance with Clause 2.1.
3.4 Payment
The Purchase Price payable for photographic prints must be paid in advance by:
a. Secure credit card payment via a Credit Card Authorisation Bureau chosen by Astracolour Photographic Services.
b. Cheque or Postal Order sent with an order for prints by post, to Astracolour Photographic Services.
Astracolour Photographic Services retains the right to check with your card provider and/or any credit reference agency or bank to confirm whether or not you are able to pay the Purchase Price. Astracolour Photographic Services has the right to refuse your order at their discretion.
4. Delivery of Prints
4.0 Delivery
All Prints will be delivered to you at the address given during the order process or the school address (dependent on the delivery option selected), within the service time-frame specified of your Order being accepted by Astracolour Photographic Services, pursuant to Clause 2.1 above, unless an alternative timeframe is notified to you by Astracolour Photographic Services, prior to the expiry of a 4 working day period.
4.1 Estimate
Notwithstanding Clause 4.0, the time of delivery is an estimate only and Astracolour Photographic Services, shall not be liable for any late delivery of the Prints or any consequential loss or damage caused as a result.
5. Returns Policy
5.0 Returns
In the event that the Prints are damaged or defective when you receive them, or do not match the description specified in the Service, you will be entitled to return the Prints to Astracolour Photographic Services, within 14 days of receipt by you. In those circumstances, Astracolour Photographic Services, will either reprint the photographs or provide a full refund of the Purchase Price, together with the return postage and packing.
5.1 Not Faulty
In the event that you return any Prints to Astracolour Photographic Services, in accordance with Clause 5.0, and Astracolour Photographic Services, can demonstrate that they were not faulty when received by you, Astracolour Photographic Services, reserves the right to return the Prints to you and to claim the cost of such return postage from you.
6. Duration of Purchase Terms and Termination
6.0 Duration
These Purchase Terms are binding upon you immediately you accept them in accordance with Clause 2 and they will remain in force until both parties have performed their obligations under these Purchase Terms or either party breaches its obligations under these Purchase Terms.
6.1 Termination
Termination in accordance with this Clause 6.0 shall not prejudice or affect any right of action or remedy, which shall have accrued or shall thereafter accrue to either party.
7. Astracolour Photographic Services Responsibilities
7.0 Security
Astracolour Photographic Services undertakes to use commercially reasonable endeavours to prevent breaches of security of the Service (including the credit card details provided by you when you submit an Order for any Prints), and to use reasonable endeavours to ensure that any Photofinishing Laboratory suppliers, subcontractors or agents comply with this Clause.
7.1 Response
Astracolour Photographic Services will use reasonable endeavours to respond to your Order within the stated time.
7.2 ‘As Is’
The service is provided on an ‘as is’ and ‘as available’ basis, and Astracolour Photographic Services makes no representation or warranty that the Service offered will be accessible, or useable by you, or error free.
7.3 Suspend or Alter
Astracolour Photographic Services reserves the right, at its sole discretion, to suspend or alter the operation of the Service for legal, technical or any other reason. Astracolour Photographic Services will give as much notice as possible prior to taking any of the actions described in this Clause, but prior notice may not always be feasible.
8. User’s Responsibilities
8.0 Authorised Owner
You warrant that you are at least 18 years old and are the proper authorised owner of the credit card, details of which you supply to Astracolour Photographic Services’s Credit Card Authorisation Bureau when using the System.
8.1 Accurate Information
You warrant that all information given by you in your use of this Service is accurate and not misleading and that you will not use this Service:
a. for any fraudulent or illegal purposes
b. for the transmission or posting of any computer viruses or any material which is defamatory, offensive or of an obscene or menacing character, or in such a way as to cause annoyance, inconvenience or needless anxiety. You agree that you will be liable for any action taken against Astracolour Photographic Services or against you in relation to such use; and
c. in a manner which constitutes a violation or infringement of any right of person, firm or company, including but not limited to, rights of copyright or confidentiality.
8.2 Personal Use
You confirm that all pictures purchased using Astracolour Photographic Services Service are purchased strictly for your own personal use. If you wish to use any picture within the system for any other purpose, you agree to contact the individual photographer to negotiate terms.
8.3 Copyright
You acknowledge and accept that all copyright, trademarks and all other intellectual property rights in any part of the Service or any material supplied as part of the Service belongs to Astracolour Photographic Services or its contracted photographers. You agree not to remove any copyright, trademark or any other intellectual property notices contained in the original material and/or from any prints purchased through the service.
8.4 Indemnify
You agree to indemnify Wrates School Photography against any claims, costs, expenses or legal proceedings caused as a result of your use of this Service in contravention of Clause 8.1. Further, in these circumstances, Wrates School Photography shall be entitled to treat the contravention as a material breach of these Purchase Terms and terminate the Purchase Terms, cancel any pending orders for Prints made by you and terminate any access permission granted to you by Wrates School Photography forthwith, without notice to you.
8.5 Privacy
Personal data provided to Astracolour Photographic Services through this web site will only be used in accordance with our Privacy Policy. Please read through this carefully before proceeding. By providing your personal data you are consenting to its use in accordance with the privacy policy.
We do not store credit card details nor do we share customer details with any 3rd parties
9. Limitation of Liability
9.1 Limit of Liability
To the extent that Astracolour Photographic Services is deemed by a court of competent jurisdiction, to have any liability to you in relation to the Service or any Prints supplied by Astracolour Photographic Services, Astracolour Photographic Services’ contractors or participating photographers, Astracolour Photographic Services entire liability shall be limited to the replacement trade value of the blank media supplied.
9.2 Not Liable
Wrates School Photography shall not be liable to you, other than through fraudulent or negligent misrepresentation, for:
a. any economic loss, including without limitation, loss of revenue, business, contracts, profits or anticipated savings; b. any loss of goodwill or reputation; c. any loss of data; or d. any special, indirect or consequential loss.
10. Operation of the web site
10.0 Changes
Astracolour Photographic Services may at its discretion change the format and content of the web site, or any products or services offered, at any time without notice.
10.1 Terminate
Astracolour Photographic Services may suspend or terminate the operation of this web site, or suspend or terminate provision of any products or services offered, for support, maintenance work, in order to update the content or for any other reason. Astracolour Photographic Services may do this at any time and without notice.
11. Notices
11.0 Legal Notices
You may send a legal notice to Astracolour Photographic Services, or any questions you may have concerning these Purchase Terms, by e-mail to info@astracolour.com, or by writing to Astracolour Photographic Services. Such notices will be effective within 3 days of receipt by Astracolour Photographic Services.
11.1 Give Notice
Astracolour Photographic Services may give notice to you by general notice on its web site, by e-mail to your e-mail address on record with Astracolour Photographic Services, or by post to the geographical address on record with Astracolour Photographic Services. Such notice will be effective if sent by e-mail or posted on Astracolour Photographic Services’s web site, 3 days from the date it was sent or posted. If sent by regular post, it will be effective 3 days after posting by Astracolour Photographic Services.
12. Third Parties
12.0 Third Party Rights
Nothing in these Purchase Terms shall confer on any third party any benefit or the right to enforce any term of this Agreement. For the avoidance of doubt, the Contracts (Rights of Third Parties) Act 1999 shall not apply to these Purchase Terms.
13. General
13.0 Entire Agreement
These Purchase Terms form the entire agreement between you and Astracolour Photographic Services and supersede any other oral or written communications, agreements or representations with respect to your use of this Service.
13.1 Change of Terms
Astracolour Photographic Services reserves the right to add to or change the terms of these Purchase Terms in its sole discretion without prior notice. All changes to the Purchase Terms will be effective once posted on the Netlife/Astracolour site. Astracolour Photographic Services will provide notice of the changes to the Purchase Terms for (30) days after posting the amended Purchase Terms on the Service.
Your continued use of the Service and submission of any Order in accordance with Clause 2.1 above following Astracolour Photographic Services’ posting of such changes will be regarded by Astracolour Photographic Services as acceptance of the amended Purchase Terms. If you do not agree to be bound by the amended Purchase Terms, you should exit the Service and not access the Service or submit any Orders for Prints to Astracolour Photographic Services.
13.2 Statutory Rights
Nothing in these Purchase Terms affects your statutory rights as a consumer.
13.3 Court Ruling
If any part of these Purchase Terms are held by a court of competent jurisdiction to be unenforceable, the validity of the remainder of these Purchase Terms will not be affected.
13.4 Beyond Control
If Astracolour Photographic Services is unable to perform any obligation under these Purchase Terms because of a matter beyond its reasonable control, including but not limited to; fire, flood, explosion, war, civil disorder, industrial disputes, whether or not involving its employees, or other disasters or governmental laws and regulations imposed after the fact, or events beyond the reasonable control of Astracolour Photographic Services, Astracolour Photographic Services will have no liability for failure to perform the Service.
13.5 At Own Risk
Your use of the Internet is solely at your own risk and subject to all applicable laws, and Astracolour Photographic Services has no responsibility for any information, software, services or other materials accessed or obtained by you using the Internet.
13.6 No Representation
Astracolour Photographic Services makes no representation that any Prints purchased using Astracolour Photographic Services are appropriate for your use, or available, in any other locations.
13.7 Laws of England
These Purchase Terms are governed by the laws of England, and subject to the non-exclusive jurisdiction of the English Courts